{"id":10136,"date":"2024-03-13T09:13:20","date_gmt":"2024-03-13T09:13:20","guid":{"rendered":"https:\/\/tubo.plus\/?page_id=10136"},"modified":"2026-08-19T01:53:35","modified_gmt":"2026-08-18T23:53:35","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/tubo.plus\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"

1. PLAZO DE DEVOLUCI\u00d3N EXTENDIDO (HASTA 30 D\u00cdAS)<\/strong><\/h3>\n\n\n\n

Adem\u00e1s del derecho legal de desistimiento de 14 d\u00edas, en FORMULATWOIT, S.L.<\/strong> ofrecemos a nuestros clientes un per\u00edodo comercial extendido de devoluci\u00f3n. Si no se encuentra completamente satisfecho con su compra realizada en https:\/\/tubo.plus\/<\/a>, puede devolver el producto dentro de un plazo de hasta 30 d\u00edas naturales<\/strong> desde la fecha de recepci\u00f3n de su pedido.<\/p>\n\n\n\n

2. CONDICIONES DEL PRODUCTO<\/strong><\/h3>\n\n\n\n

Para que una devoluci\u00f3n sea aceptada bajo este plazo comercial extendido (del d\u00eda 15 al 30), el producto debe cumplir las siguientes condiciones indispensables:<\/p>\n\n\n\n

    \n
  • Estar en el mismo estado en que lo recibi\u00f3, completamente nuevo y sin usar.<\/li>\n\n\n\n
  • Conservar su embalaje original intacto, incluyendo cajas, pl\u00e1sticos protectores, manuales, etiquetas y accesorios completos.<\/li>\n\n\n\n
  • No presentar signos de desgaste, uso, da\u00f1os ni alteraciones.<\/li>\n<\/ul>\n\n\n\n

    Por razones de salud e higiene, no se aceptar\u00e1n devoluciones de productos desprecintados o que hayan sido utilizados.<\/em><\/p>\n\n\n\n

    3. PROCESO DE REEMBOLSO Y COSTES<\/strong><\/h3>\n\n\n\n
      \n
    • Importe a reembolsar:<\/strong> Si la devoluci\u00f3n se realiza dentro del per\u00edodo extendido de 30 d\u00edas, le reembolsaremos el precio pagado por el producto. En este per\u00edodo comercial adicional, los costes de env\u00edo iniciales no ser\u00e1n reembolsados.<\/li>\n\n\n\n
    • Costes de devoluci\u00f3n:<\/strong> Los gastos de env\u00edo correspondientes a la devoluci\u00f3n del producto hacia nuestras instalaciones corren a cargo del cliente, a menos que el producto recibido presente un defecto de fabricaci\u00f3n o no se corresponda con la descripci\u00f3n.<\/li>\n\n\n\n
    • Plazo de reembolso:<\/strong> Una vez recibido el producto en nuestros almacenes y comprobado su estado, tramitaremos el reembolso en el mismo m\u00e9todo de pago utilizado en la compra en un plazo habitual de 3 a 7 d\u00edas laborables.<\/li>\n<\/ul>\n\n\n\n

      4. C\u00d3MO SOLICITAR UNA DEVOLUCI\u00d3N<\/strong><\/h3>\n\n\n\n

      Para iniciar el proceso de devoluci\u00f3n comercial:<\/p>\n\n\n\n

        \n
      1. P\u00f3ngase en contacto con nuestro servicio de atenci\u00f3n al cliente enviando un correo electr\u00f3nico a info@tubo.plus<\/strong> o llamando al tel\u00e9fono +34 660 70 99 68<\/strong>, indicando su n\u00famero de pedido y el motivo de la devoluci\u00f3n.<\/li>\n\n\n\n
      2. Le facilitaremos las instrucciones y la direcci\u00f3n para que pueda enviar el paquete de vuelta de forma segura.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"

        1. PLAZO DE DEVOLUCI\u00d3N EXTENDIDO (HASTA 30 D\u00cdAS) Adem\u00e1s del derecho legal de desistimiento de 14 d\u00edas, en FORMULATWOIT, S.L. […]<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10136","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tubo.plus\/fr\/wp-json\/wp\/v2\/pages\/10136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tubo.plus\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tubo.plus\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tubo.plus\/fr\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/tubo.plus\/fr\/wp-json\/wp\/v2\/comments?post=10136"}],"version-history":[{"count":1,"href":"https:\/\/tubo.plus\/fr\/wp-json\/wp\/v2\/pages\/10136\/revisions"}],"predecessor-version":[{"id":15964,"href":"https:\/\/tubo.plus\/fr\/wp-json\/wp\/v2\/pages\/10136\/revisions\/15964"}],"wp:attachment":[{"href":"https:\/\/tubo.plus\/fr\/wp-json\/wp\/v2\/media?parent=10136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}